Privacy Policy

Last updated: 14 July 2024

1. Introduction

At UrbanPulse, we are committed to protecting your personal information and your right to privacy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our app, express an interest in obtaining information about us or our products and services, when you participate in activities on the app, or otherwise when you contact us.

3. How We Use Your Information

We use the information we collect or receive to:

  • Facilitate account creation and login processes.
  • Facilitate public policy recommendations to the authorities.
  • Request feedback and contact you about your use of our app.
  • For other business purposes such as data analysis, identifying usage trends, and determining the effectiveness of our campaigns.
  • Send you marketing and promotional communications.
  • Send administrative information to you.
  • Post testimonials with your consent.

4. Sharing Your Information

We only share and disclose your information in the following situations:

  • Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

6. Security of Your Information

We aim to protect your personal information through a system of organizational and technical security measures.

7. Specific Usages and Security Considerations

User's Location

  • Local Storage: The user's location is securely saved on your device in local storage.
  • API Usage: Location coordinates are sent to the Nominatim OpenStreetMap API to fetch the district's name.
  • Zero Personal Data: No personal information is attached or transmitted during this process.

Personal Information Encryption

  • Data Protection: All personal information is encrypted using AES-256 encryption.
  • Future Enhancements: Encryption keys will be rotated in the future as needed to ensure ongoing security.

8. Your Privacy Rights

In some regions, you have certain rights under applicable data protection laws. These may include the right to request access to and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, and if applicable, to data portability.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.